We are happy to assist you. If you have a general question regarding your credit card account, please review our
Frequently Asked Questions. Otherwise, contact us by phone or mail.
- LOST AND/OR STOLEN:
If you suspect your card has been lost and/or stolen, please call our customer call center at 800-236-5560 immediately.
- Customer Service
- For calls outside the United States
- DISPUTE A TRANSACTION:
If you do not recognize a charge or feel you were billed an incorrect amount, please follow these three steps. First, double-check your
receipts and check with other authorized users of your card. Second, contact the merchant where the purchase originated. Finally, if you are
unable to resolve your dispute with the merchant, complete the Visa Dispute Form and mail
PO Box 37035
Boone, IA 50037-0035
You may also call our customer call center at 800-236-5560 if you have further questions.
- IF YOU SUSPECT FRAUD:
Call 800-236-5560 immediately to report any fraud.